Course Requirements

In order to successfully complete the course, students must attend all scheduled classes and complete all course requirements. Students who fail an exam will be asked to repeat the entire class. Students must be 18 years of age or over. Please notify the training department in advance if a student has any special needs.

Student Certificate Policy

It is New Communities' policy to retain student certificates for three (3) years after the conclusion of a program.

CRMA 5-day and CRMA Recertification certificates can be downloaded and printed from the state's website at:

Late or Unable To Attend

The price of a class is non-refundable unless a two-day cancellation notice is given.

All courses are scheduled to start at the times indicated on the confirmation letter. If a student is going to be late or is unable to attend the training, please notify us before class begins. If a student misses a substantial amount of course time due to tardiness, they may fail the course. We are unable to refund the course fee if a student fails or does not attend.

Early Release

There may be times due to class size, student participation, training requirements and/or recertification when students may be released earlier than indicated on the confirmation letter. It is the responsibility of the student to notify their employer of any changes to the class schedule.