Mental Health Support Specialist (MHSS)

Course Requirements

In order to successfully complete the course, students must attend all scheduled classes and complete all course requirements. Students who fail an exam will be asked to repeat the entire class. Students must be 18 years of age or over. Please notify the training department in advance if a student has any special needs.

Refund/Cancellation Policy

In order to receive a refund, you must provide notice of cancellation at least two days prior to the start of the course.

Student Certificate Policy

It is New Communities’ policy to retain student certificates for three (3) years after the conclusion of a course.

CRMA 5-day and CRMA Recertification certificates can be downloaded and printed from the state’s website at: https://gateway.maine.gov/dhhs-apps/assisted/certificate.asp

Late or Unable To Attend

All courses are scheduled to start at the times indicated on the confirmation email. If a student is going to be late or is unable to attend the training, please notify us before class begins. If a student misses a substantial amount of course time due to tardiness, they may fail the course. We are unable to refund the course fee if a student fails or does not attend.

Early Release

There may be times due to class size, student participation, and training requirements when students may be released earlier than indicated on the confirmation email. It is the responsibility of the student to notify their employer of any changes to the class schedule.

Storm Cancellations

Weather related cancellations are posted on our website at www.newcommunitiesinc.org. A recorded message announcing weather related cancellations is also available the day of class after 6:15 a.m. by calling 207-591-0751 x117.

Contact Information 

  Sharon Wyman

   207-591-0751 x117

  training@newcomms.org

Refunds will only be made if we receive notification of cancellation two days or more prior to the start of a course.

Make checks payable to: New Communities

Please send notification of cancellation to: 
Sharon Wyman
Phone: (207) 591-0751 x117
Fax: (866) 249-1047
Email: swyman@newcomms.org

Late or Unable To Attend 
All courses are scheduled to start at the times indicated on the confirmation letter. If a student is going to be late or is unable to attend the training, please notify us before class begins. If a student misses a substantial amount of course time due to tardiness, they may fail the course. We are unable to refund the course fee if a student fails or does not attend.

Payment in full is due prior to the start of class. Payment can be made by check, money order or by credit card. These payment options are available with online or print registrations.

Make checks payable to: New Communities

Mail registration and payment to: 
New Communities – Attn: Sharon Wyman
11 Parkwood Drive, Augusta, ME 04330

Online Registration
If you choose to pay by check while registering online, the confirmation email will include instructions for making a payment. In the event that you need the confirmation email retransmitted to you, please send an email to nciregistration@newcomms.org with your name, email address, and the date you originally registered.

Print Registration 
Students may register by mail or fax by submitting a print Registration Form. Click here to download a print Registration Form, or call Sharon Wyman at (207) 591-0751 x117 to receive one by mail or fax.

Refund Policy 
Refunds will only be made if we receive notification of cancellation two days or more prior to the start of a course.

Please send notification of cancellation to: 
Sharon Wyman
Phone: (207) 591-0751 x117
Fax: (866) 249-1047
Email: swyman@newcomms.org

In order to successfully complete the course, students must attend all scheduled classes and complete all course requirements. Students who fail an exam will be asked to repeat the entire class. Students must be 18 years of age or over. Please notify the training department in advance if a student has any special needs.

Student Certificate Policy

It is New Communities’ policy to retain student certificates for three (3) years after the conclusion of a program.

CRMA 5-day and CRMA Recertification certificates can be downloaded and printed from the state’s website at: www.maine.gov/dhhs/dlrs.

Late or Unable To Attend

The price of a class is non-refundable unless a two-day cancellation notice is given.

All courses are scheduled to start at the times indicated on the confirmation letter. If a student is going to be late or is unable to attend the training, please notify us before class begins. If a student misses a substantial amount of course time due to tardiness, they may fail the course. We are unable to refund the course fee if a student fails or does not attend.

Early Release

There may be times due to class size, student participation, training requirements and/or recertification when students may be released earlier than indicated on the confirmation letter. It is the responsibility of the student to notify their employer of any changes to the class schedule.